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Member of the Usability Professionals' Association (UPA)

Project Management Human Factors Business Analysis & Usability Web Design

About Us

User Factor was formed in 2006 by Olivier Palayan after 10 years of experience in business analysis, web design & user centered project management. User factor is localised in the technopole Sophia Antipolis in France at 20 mn from the Nice International Airport.

Innovation, Experience, reliability

Clients describe User Factor as innovative, experienced and reliable. The User Factor methods are based on user-centred, simulation-based business processes. We integrate our expertise in Human Factors, Web design, Project Management and Business Analysis & Usability to offer effective project support services. .

Our Team

Education and professional development are important to ensuring the quality service that User Factor provides to our clients. All of our team members hold Masters.

Member of the Usability Professional Association User Factor is an active member of the UPA. Olivier Palayan is acting as a reviewer for UPA Conferences.